ENJOY CONVENIENCE AND PEACE OF MIND, WHEN IT MATTERS THE MOST.

The BMW Insurance Online Claims Portal is a quick and easy way to lodge your claim.
In the unfortunate event of an accident, we know that having a convenient and simple way to lodge your claim is important to you. That’s why the BMW Premier Motor Insurance^* Online Claims Portal will allow you to make a claim on your insurance policy at your own time and pace.

Lodge Your Claim

A FEW THINGS TO REMEMBER WHEN LODGING YOUR CLAIM.

Before you get started, it’s suggested that you have the following details handy:

Details of the incident
such as the date, where the damage occurred, any other vehicles involved

Other drivers' details
such as name, address and licence number (if available)

Supporting documents or images (if available)

HOW DOES IT WORK?

Your BMW claim is managed by the dedicated claims team at Allianz.

Step 1: Start your claim online or call the BMW Insurance Customer Contact Centre at Allianz on 1300 808 030.

Step 2: A claims consultant will contact you for any additional information and help plan next steps.

Step 3: Remember you have the choice of an Accredited BMW Bodyshop which utilises BMW specialised repair equipment and technicians trained by BMW^[2][3]. Find an Accredited BMW Bodyshop.

Step 4: A claims consultant will finalise your claim, to help keep you moving.

NOT INSURED WITH BMW PREMIER MOTOR INSURANCE?

BMW Premier Motor Insurance provides a host of benefits that will help you keep your BMW a BMW.

01 GENUINE BMW
PARTS[1]

02 CHOICE OF ACCREDITED
BMW REPAIRER[2]

03 BMW SPECIALISED
REPAIR EQUIPMENT[3]

04 BMW TRAINED
TECHNICIANS[3]

Find out more Make an Insurance Enquiry

Disclaimer:

*The insurer of this BMW Premier Motor Insurance is Allianz Australia Insurance Limited ABN 15 000 122 850, AFS Licence Number 234708. 10 Carrington Street Sydney NSW 2000. In arranging this insurance BMW Australia Finance Limited ABN 78 007 101 715 and the authorised dealers act on behalf of Allianz and not as your agent. Neither BMW Australia Finance nor any of its related companies have any liability in respect of this policy.

We do not provide advice on this insurance based on any consideration of your objectives, financial situation or needs. Cover subject to policy terms, conditions, limits and exclusions. Please consider the Product Disclosure Statement (PDS). The Target Market Determination is available by calling us. If you purchase this insurance we receive a commission from Allianz. For further information or assistance please contact 1300 808 030.

[1] If Allianz accept a claim but are unable to fix a damaged part, where available in Australia at time of repair, Allianz will use a new genuine manufacturer part. If new, genuine is not available, Allianz will use genuine reconditioned or recycled manufacturer parts or Australian Design Rules certified new, recycled or reconditioned parts.

[2] Allianz may authorise repairs at your repairer of choice; pay you the reasonable costs of repairing your vehicle; or move your vehicle to another repairer we both agree upon. We will act reasonable in doing so. In the latter instance, you will be provided with a rental car for up to 3 days up to a maximum of $100 per day.

[3] If you chose an accredited BMW repairer.